Roosters: hardware on a human scale

PINE PLAINS — In 2017 Jeff and Amy Como were a successful White Plains couple looking for a lifestyle change. Jeff was a former chief information officer running his own professional services firm, while Amy was an assistant deputy commissioner at the Administration for Children’s Services in New York City.

Jeff said: “I would be traveling a lot, Amy would be staying very late at work. We’d come home at night, eat at 10, and fall asleep at 10:30 — it was getting old. We would never see each other. I thought, ‘I can make it until retirement’ but if I started thinking like that, I was going to hate the next 15 years of my life. But, what to do?”

Amy said: “I figured, ‘Why don’t we just do something really stupid? Why are we thinking within the confines of our current careers?’” That prompted Jeff to go online and search for potential businesses for sale.

Amy continued: “We thought of every kind of business, from laundromats to a bed and breakfast. Jeff then found a hardware store on the market but without a lot of information. He didn’t even have the exact location, but from the context, he was able to home in on it with Google Earth. He thought it looked very familiar. So we drove up from White Plains [to Stanfordville] and we realized we’d actually been here antiquing.”

Jeff had built up considerable hardware expertise while renovating their 1920s Colonial Revival home in Westchester County. “I was in a Home Depot or another hardware store almost every day for 10 years — it was a great experience, very hands-on, with woodworking, plumbing and the like. The idea of a hardware store wasn’t far-fetched, and we liked the challenge — we didn’t want to do something boring, because we’re ‘Type A’ people,” he said, laughing.

“This place (formerly McKeough’s Home and Hardware) didn’t seem like much but once we looked past the facade, we were like, ‘We can do something with this.’ We felt if we were smart about it and patient, we had the runway to do it. Plus, we thought this was a great little community we fell in love with all those years ago — the people are a real eclectic mix.”

With a business in mind and a location selected, the Comos just needed a name. Jeff said that was an easy decision: “You look at the top of the building, there’s a cupola, and on top of that, a rooster. It’s fun, a little quirky — a little different from just using the family name.” Thus: Roosters Route 82 Home and Hardware Center.

In 2018, the Comos sold their house in Westchester and moved to Milan, and a week later, closed on the hardware store property on Route 82 in Stanfordville.

Amy, left, and Jeff Como became hardware store owners in Stanfordville in 2018. Photo By J.R. Tracy

The ordinary challenges of a new business were compounded when COVID-19 hit in 2020. Demand for hardware and renovation-related products skyrocketed, but the Comos found themselves nearly abandoned by their main distributor. They were forced to look elsewhere, which proved a blessing in disguise.

Jeff said: “We switched our allegiance to a co-op called Do It Best. We turned to them in the midst of a six-week crisis, and they came through, getting us up on their platform in two weeks. We like the co-op model because we have ownership, and have input at the co-op level.”

The pandemic did not dent the Comos’ long-term goals. Since the closing of Deuel’s Home Center, Pine Plains had lacked a hardware store. The Comos saw an opportunity and secured a site on Church Street in October 2020, set to open in March 2021. The move was a huge risk. As Amy said: “Were we robbing Peter to pay Paul? Would our Pine Plains customers just stop coming to Stanfordville, leaving us without any real growth?”

As it turned out, they needn’t have worried. Amy continued: “We gained loyal followers in Pine Plains, and some of them even come to Stanfordville as well, for the things we just don’t have the space to carry in Pine Plains. We have a strong contractor customer base in Pine Plains now, whereas Stanfordville serves a lot more lawn and garden and other outdoor needs.” Roosters’ contractor customers include Ginocchio Electric and Superior Sanitation, longtime local service providers.

Besides the Comos, Roosters has six employees, a mix of full- and part-time staff. Employee Jean Knapp was a real find, said Amy: “Jean is the perfect full-time person — she already had a background in fasteners, has a vast knowledge of hardware — she was a linchpin in opening Pine Plains.” Knapp is a steady presence behind the counter in the Pine Plains location.

Employees like Knapp have helped Roosters establish a distinct identity, a pressing need with Williams Lumber and Herrington’s just a few miles away in several nearby communities. Jeff said: “We focus on our brand, differentiating it from something like Williams, which is a little colder, a little more corporate. Our goal is neat, clean, organized stores, with a friendly, helpful staff that can solve problems.”

This article appears courtesy of The New Pine Plains Herald.

Latest News

Stanford’s Haunted Fortress gearing up for opening day

Volunteers were hard at work putting the finishing touches on the crucial creepy decorations for the Haunted Fortress of Stanford on Sunday, Sept. 28.

Nathan Miller

STANFORD — Greg Arent led a devoted team of volunteers on Sunday, Sept. 28, in a final push to prepare Stanford’s Haunted Fortress for opening day.

Final touches included cleaning the bottomless pit, scrubbing the pirate ship, raking the graveyard and dressing the dolls. By 2 p.m., about 20 volunteers had assembled to creepify the beloved local landmark.

Keep ReadingShow less
Horses heal: Time Out Foundation partners with Healing Hoofbeats in Lakeville

Corinne Kalser, MD, left, talks about the benefits of animals as therapy partners, as Renee Bouffard, LCSW, of Healing Hoofbeats of CT, on right, watches Harry Potter, a young horse at Time Out.In the background, Finnegan, lead horse at Time Out comes to see what’s going on.

L. Tomaino
“Horses and other livestock maintain their wild instincts. They sense what we are feeling and that makes them amazing therapy partners.”
— Renee Bouffard, LCSW

In 2008, Time Out Foundation became an official rescue and therapeutic riding facility, fulfilling a lifelong dream of founder, Corinne Kalser, M.D.With her husband, David McArthur, LCSW, and the rest of their staff, they offer a haven for children and adults through gentle, relaxed therapies centered around animals — rescued horses, dogs, cats, and goats — on their 35-acre farm in Lakeville.

To ensure the foundation continues, Kalser is partnering with Healing Hoofbeats of CT, an organization with a similar philosophy of care.

Keep ReadingShow less
Spooky season and beyond: A roundup of local fall fun

Millerton’s Willow Brook Farm is once again hosting its annual corn maze just north of the Village of Millerton.

Photo by Aly Morrissey

MILLERTON — The leaves are falling, Irving Farm is serving its seasonal Maple Pumpkin Chai and corn mazes are “cropping” up across the area. Fall fanatics can enjoy a variety of events and outings throughout eastern Dutchess County to celebrate the start of “Spooky Season.”

Here’s a sampling to get you started:

Keep ReadingShow less
A peaceful end at East Mountain House

The living room is light, airy, and quiet, with works from local artists on the walls...and no television.

Patrick L. Sullivan

Craig Davis and Keavy Bedell have opened East Mountain House in Lakeville. It is an end-of-life facility — a home, really — that can accomodate up to two guests at a time. The first guest arrived in mid-September.

The house, at 14 Bostwick St., is the one Davis shared with his wife Sandy Dennis, who died in 2020. Davis said her spirit lives on in the house itself and in the approach taken for the guests.

Keep ReadingShow less