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Area code now required when dialing

DUTCHESS COUNTY — Dutchess County residents are advised to start getting into the habit of dialing their area code when making a call since 10-digit dialing is now mandatory for all phones using the 845 or 914 area codes, as of Sunday, Oct. 24.

According to the Dutchess County Office of the Aging (OFA), the switch to using 10 digits is necessary. As the OFA explained in one of its “Golden Living” columns, the change will help people in need of immediate mental health help placing calls to the National Suicide Prevention and Mental Health Crisis Lifeline.

The OFA also notified residents that the Federal Communications Commission has mandated that the National Suicide Prevention Lifeline be reachable at the three-digit number 9-8-8, starting next July.

The change in 10-digit dialing will apply to all cell phones, landlines and Voice over Internet Protocol (VoIP) systems.

As of now, residents who try to make a phone call using seven-digits will hear a recorded message that will ask them to try again and include the area code.

“The 10-digit dialing already works and has since April,” said Dutchess County OFA Director Todd Tancredi, adding that the OFA has been advising seniors of the impending change in its weekly newsletters for a number of months.

“Adapting should be easy,” Tancredi said. “Dutchess seniors may recall we didn’t even have direct-dial calling here until 1959 and couldn’t use phones at all if somebody on the party line forgot to hang up.”

Area residents are reminded that they can contact the National Suicide Prevention Lifeline at 1-800-273-8255 if they or a loved one are in crisis. This number will remain active even after the 9-8-8 lifeline number becomes available next summer.

Dutchess County’s 24/7 mental health and substance use crisis number is available via phone or text at 845-485-9700.

Additionally, 24/7 walk-in assistance is available at the Dutchess County Stabilization Center, located at 230 North Road in Poughkeepsie. The Stabilization Center can also be reached at 845-486-2849; no appointment or referral is needed.

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